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Terms & Conditions

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Our Terms & Conditions

  • All passengers are advised to have adequate travel insurance prior to booking.
  • Please give us your arrival times and day into the UK and not your departing information.
  • Airport Exclusive Travel will accept any cancellation made as long as their is at least a 24 hours notice. A full refund will be given.
  • Airport Exclusive Travel operates a strict no smoking policy in all our vehicles.
  • All passengers are requested to wear seatbelts at all times.
  • No alcohol will be allowed inside the vehicles under any circumstances.
  • Airport Exclusive Travel cannot be held responsible for any missed connections i.e. flights, trains, due to adverse weather, traffic conditions, road traffic accidents or road closures.
  • We reserve the right to substitute any vehicle or chauffeur/driver.
  • Should the vehicles require valeting due to negligence or alcohol related illness – a charge of £80 will be incurred for private hire vehicles.
  • On your return journey from the airports, your driver will arrive 15 minutes after the flight landing time.
  • All prices are per vehicle not per passenger.
  • All drivers working for Airport Exclusive Travel are qualified and registered with the Local Licensing Authority.
  • All vehicles are fully licensed with the local authority.
  • Without prior notice Airport Exclusive Travel reserves the right to amend, change, delete or add to these terms & conditions whenever necessary.
  • We provide a 1 hour waiting time for free. Any waiting longer than this will be charged for.